Jammaround, Inc. (“Jammaround”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jammaround.com, use our AI engagement platform, or interact with one of our white-labeled AI agents.
By using our services, you consent to the practices described in this policy.
1. Who We Are
Jammaround is a music-focused AI platform headquartered in New Orleans, Louisiana. We provide businesses in the music industry (record labels, gear retailers, distributors, and more) with AI agents that help them engage, review, and support artists at scale.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
When you interact with Jammaround directly or through one of our white-labeled AI agents, you may voluntarily provide:
- Your name
- Email address
- Music links or uploads
- Social media handles
- Company or label affiliation (if applicable)
B. Usage Data
We collect data related to your interactions with the website or agent, such as:
- Device type and browser
- IP address and location data
- Pages visited, time spent
- Agent interactions (e.g., questions asked, responses received)
C. Audio Submissions
If you submit music for review, we may process your audio file using AI tools to generate feedback. These files are only stored temporarily unless you are a registered user or the client chooses to retain them.
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Deliver personalized responses via our AI agents
- Analyze and improve user experience
- Communicate with you about updates or service-related notices
- Help our clients better understand and serve their users (aggregated, anonymized)
4. How We Share Your Information
We do not sell your personal information. We may share your data:
- With the business (label, retailer, etc.) that deployed the agent you interacted with
- With trusted service providers (e.g., cloud infrastructure, analytics) under confidentiality agreements
- If required by law or to enforce our rights
5. Cookies & Tracking
Our site may use cookies and similar technologies to enhance your browsing experience and help us understand how you use our services.
You can adjust your browser settings to reject cookies, but doing so may affect functionality.
6. Data Security
We take reasonable steps to protect your data using:
- SSL encryption
- Secure data storage practices
- Access controls However, no system is 100% secure. By using our platform, you acknowledge this risk.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law. Audio files and chat data may be stored by our clients (under their privacy terms) or deleted after a defined period.
8. Your Rights (California & Louisiana Residents)
Depending on your location, you may have rights to:
- Request access to your data
- Request correction or deletion
- Opt-out of data processing (if applicable)
- Lodge a complaint with a regulatory authority
To exercise your rights, email us at support@jammaround.com.
9. Children’s Privacy
Jammaround is not intended for users under 13. We do not knowingly collect data from children. If you believe a child has provided us with information, please contact us immediately.
10. Third-Party Links
Our website and agents may link to third-party sites. We are not responsible for the privacy practices or content of those sites.
11. Updates to This Policy
We may update this policy from time to time. Changes will be posted with a revised “Effective Date.” Continued use of the site or agents indicates acceptance of any changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
Jammaround, Inc.
New Orleans, LA